Northern Technology Services

Northern Technology Services (NTS) is Michigan’s hometown business technology partner — and we’re bringing our model to Grand Rapids.Since 2015, NTS has been the outsourced IT department for restaurants, law firms, dental and optical practices, insurance agencies, retail shops, and non-profits across Michigan. We started in Petoskey and grew because clients stayed — most for 5 to 10 years — and told their friends. Now we’re putting roots down in Grand Rapids too.What makes NTS different is simple: one partner who actually picks up the phone. No tier-1 scripts. No vendor finger-pointing. No surprise invoices. Flat monthly fee, 15-minute average response time, 24/7 monitoring, and the same technicians every visit.Six services, one team: managed IT, secure wireless and wired networks, NDAA-compliant surveillance cameras, business hardware, point-of-sale and payments, and managed website hosting. Cybersecurity and compliance are baked in, not bolted on — because the businesses we serve can’t afford downtime, ransomware, or a backup that doesn’t actually restore.We’re proud of where we came from: a downtown Petoskey office, members of the Petoskey Chamber, official sponsors of the Sons of Spartans. We’re just as proud of where we’re going — supporting Grand Rapids small businesses that deserve enterprise-grade tools without the enterprise-grade headache.NTS — Michigan business technology, done right.